Review: Barceló Maya Grand Resort

As part of my participation in a company retreat a few weeks ago I had the opportunity to stay at the sprawling Barcelo Maya Grand Resort in Riviera Maya, Mexico. This resort is comprised of five all-inclusive resorts – Maya, Tropical, Colonial, Beach and Palace – and happens to be one of the largest properties I’ve visited to date. That can have its pros and cons, depending on the reason for your travel, so I’d love to give you a little taste of what I experienced so you can decide for yourself if this is the right property for you.

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First, one of the great things about this resort is there is a little something for everyone from the little humans to seniors so it works well for large groups like weddings, family reunions, retreats and any other group function that comes to mind. Each resort has its own unique feel to it with its own lobby, pools and specialty restaurants. I opted for the Palace considering all of its rooms are suites and offered the highest level of accommodations and adults-only options.

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The lounge area of my Junior Suite at the Barcelo Maya Palace

One of the least appealing things about this resort is that it is massive and everything is pretty far away from each other. We found ourselves walking a lot, which wasn’t always a bad thing because it gave us a chance to work off all the food we ate! But, if you have some type of disability or ailment, this resort will prove to be challenging. They do have shuttles that can take you back and forth between resorts, but they take time to get around the property and unfortunately, they are not air-conditioned, which proves to be difficult in 90-degree heat and when the shuttle is packed with guests.

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If you’re a Golden Life Musings follower you can probably guess what my favorite part of the resort was. If you guessed the spa, you are absolutely right! You know me so well (smile). One area where the Barcelo brand really shines is certainly the spa. It was quite a trek from the Palace (30-minute shuttle ride with multiple stops or 20 to 30-minute walk depending on your pace) but once I arrived, it was well worth the struggle to get there. The relaxation room certainly lives up to its name, with multiple comfy lounge chairs, soft music, assortment of teas and fruit flavored water, and a beautiful view of the lush landscaping surrounding the property, another thing Barcelo does right.

I opted for the 90-minute Swedish massage, otherwise known as an hour and a half of heaven. From there I ventured off to the hydrotherapy section of the spa, where I spent the remainder of my morning and afternoon until I got hungry. For those who may not know, hydrotherapy is simply the use of water for therapeutic effects. Specifically, you use a combination or “circuit” of warm to cold to hot water, which serves to energize and rest the body, improving blood circulation and helping with detoxification. Just being completely honest, I absolutely hate cold water so the idea of intentionally submerging my body into cold water does not even remotely trigger relaxation. For that reason, I always opt out of that part of the treatment. (Don’t judge me.) But I will say the sauna, steam room, and jacuzzi are all amazing!

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My own personal oasis

My favorite part of the hydrotherapy section of the spa was the outdoor pool. The design and size of the pool paired with the outdoor landscaping just makes it feel like your own private oasis. And I just happened to be there when there weren’t many guests  so I was able to have the entire pool to myself for most of my visit. Winning!

Onto the food, which you know for me is one of the most highly anticipated parts of my travels. At large resorts like Barcelo, I always have to manage my expectations because the reality is, this resort has to feed thousands of people on a daily basis. I get it. With that in mind, I try to take it easy on the larger resorts but honestly, the buffet options are hit or miss for me. The breakfast every morning was amazing because they have omelets cooked to order, smoked salmon (which I would eat every day of the week if I could), and fresh squeezed orange juice. I don’t need much else but even those mornings when I ventured a little bit from my norm, I was pleasantly surprised with the options.

Lunch on the other hand was a different story. Any time I tried to venture away from anything else but chicken, I was disappointed. At that point, I was just eating to make the hunger pains go away. But I will say, the saving grace one day was the fresh fried fish they were serving as a feature item at one of the smaller buffet restaurants. It changed my entire life. It was so delicious I raved about it to my friends and recruited them to go back the next day for it but sadly, they were not offering it that day. If you have the opportunity to go to his resort and you see they are serving the fish on that day, jump on it! It can take up to 20-30 minutes to wait for it depending on how many people are in line waiting for it, but it’s well worth it! [Side note: Yes, it is a whole fish including the head, but it’s ok just deal with it, the meat behind the head is where most of the deliciousness is!]

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The fish that changed my life.

For dinner, I highly recommend the specialty restaurants and that’s where having Premium status will come in handy because it is imperative you have a reservation at these restaurants. Premium guests have first dibs on these restaurants and you don’t have to stand in line to make them like the regular guests. I found this out the hard way because I was not paying attention and made a mistake by not selecting Premium status this time around. Upon my arrival, I had to spend the first 45 minutes of my trip waiting in line to purchase wi-fi and make my reservations for the specialty restaurants. And after all of that waiting I was told there were no more reservations for that night. Fail.

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Four course meal at the French restaurant that included shrimp salad, escargot, sea bass and creme brulee…delicious!

If you venture into the specialty realm, my personal favorites were the French restaurant, Spanish restaurant and the Brazilian Steakhouse. Barcelo does a great job of making you feel like you’ve stepped into another country by not just nailing the cuisine, they create an entire experience for you with ambiance and décor as well.

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At the Brazilian steakhouse, my friend James opted for the authentic experience where the unlimited meat options were presented and carved at the table.

Other things to note:

  1. In general, the beach on which the Barcelo is located is on one of the best beaches of the world. However, we arrived just days after a storm so the beach was filled with seaweed. Fortunately, the pool areas of the resort are beautiful and more than made up for the seaweed-mired beach.
  2. Be sure to catch the sunset at least one of the days you are there. It is breathtaking.
  3. If you are a cruiser and have been spoiled by the great shows on cruise ships, you may just want to manage your expectations with the entertainment.

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Poolside fun!
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They did the best they could with Marilyn bless their hearts…

Overall, the Barcelo resorts are a solid choice. If you remember, I went to the sister property in Punta Cana about two years ago [see review HERE] and I recommended it particularly for group travel and even first-time travelers to Mexico. If you are looking for a more intimate 5-star luxury experience with your loved ones and you are a more experienced traveler, this would not be my first choice. One thing is for certain about the Barcelo brand though, they give you great value for the price and you will have a little something for everyone to love.

Review: Barceló Bávaro Palace Deluxe Punta Cana

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The last week of September I visited the beautiful 5 star Barceló Bávaro Palace Deluxe in the Punta Cana region of the Dominican Republic (affectionately known as the DR) as part of my participation in a company retreat. So I guess you could call this a work trip but it certainly didn’t feel like it! Despite visiting during hurricane season, we were fortunate to have had perfect weather the entire 5 days we were there…just missing Hurricane Matthew, which sadly wrought havoc on the DR and even more so neighboring Haiti. My prayers and well wishes go out to all of those affected by this horrendous storm. If you are going to travel to Punta Cana or anywhere in the Caribbean for that matter, just note hurricane season is from June through November so you are always at risk of getting tricky weather during that time.

Nearly 2,000 of my partners from across the globe converged upon this expansive resort, which boasts 1600 rooms, 11 restaurants, and a luxury spa, which was my absolute favorite part of the resort. The resort also sits on a 1.2 mile long beach, one of the best in Punta Cana, which is on the top 10 list of the best beaches in the world. In addition to the water being the most beautiful shades of blue and green on Earth and the soft, white powdery sand feeling like a massage between your toes, the coral reef keeps the ocean calm and the sun keeps it warm, which makes for just about the perfect beach experience there is…well at least for a beach bum like me.

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The accommodations were one of my favorite parts about this resort. Even the standard rooms, which they call superior, are spacious and have Jacuzzi adorned balconies with views of the golf course. I opted for the Junior Suite Deluxe Premium Level Oceanfront View and I’m so glad I did! If you’re wondering if premium status makes that big of a difference, the answer is a resounding YES! Where it made the most difference for me was the restaurants, which I’ll talk about in just a moment, but you also have the best ocean views (see photo below), free access to the hydrotherapy area of the spa (simply amazing) and 10% off spa services, private check-in and check-out and exclusive use of the premium level lounge, and complimentary Wi-Fi. [Something to note, we received complimentary Wi-Fi as part of our group amenities but if I had been traveling on an individual trip, this would be something I would definitely want included.]

Now onto my favorite thing to talk about from my travel adventures…food. I have to say, it was hit or miss for me. But, this is also where the premium status came through for me. I was not impressed with the main dining options. I’m not going to down buffets because all are not created equal, not even on this property. The only buffet option that was consistently good for me was La Brisa, which was on the secluded adults-only section of the property. I get it though; it’s pretty hard to stay true to “gourmet” when you’ve got 3,000 humans to feed on one property. But if that’s what you’re expecting, in my opinion, you’re not going to get that in the main dining buffet halls. When you have premium status, you have first dibs to the reservations for the specialty restaurants, which go really fast, so you want to make sure you schedule your reservations when you first arrive, especially if the resort is near or at capacity. If you have premium level, you get to schedule those reservations with your concierge upon arrival. Winning! [Side note, I think this was a function of coming in as part of a big group, but they didn’t do a good job of explaining all of the benefits of what you get for being at premium status. Make sure you review the web site and your package carefully so you don’t miss out on any sweet amenities.]

I really enjoyed the Spanish restaurant La Fuente, which makes sense because Barceló is a Spanish owned company. Even the house red wine there was superior to many of the wines we experienced at other bars and restaurants on the property. Sadly I did not get a chance to visit the French restaurant La Comedie, which is exclusive to premium level guests, but I heard from my partners it was delicious and the service was excellent. The Sante Fe Steakhouse was decent and I enjoyed my ribeye but where I found the most disappointment was in the seafood restaurant El Coral. I really wanted to love it because it is my favorite type of food but it was very inconsistent and I found myself warning my partners when they went there more about what they should NOT get than about what they should get. Stay away from the lobster bisque and clam chowder, oh and the lobster ravioli, oh and that shrimp dish, I found myself saying. I will say the crab legs were good…once we got our hands on them. They could not replenish them fast enough because they were on the seafood and salad bar and clearly everyone else thought it was the best thing in the restaurant as well. I also heard reports that the salmon was good. The grilled lobster was decent and once I had them make my own shrimp dish on the grill, it was delicious. But come on, if they qualify themselves as a gourmet restaurant, I shouldn’t have to tell them how to make a delicious dish. Yes I’m a foodie and I can be a little hard at times on restaurants but I’m just saying…

I will end on a positive note. Once I visited the spa on my fourth day there (how did that happen?), I did not want to leave so that’s where I spent the majority of the remainder of my stay. The massage itself, the relaxation room, the hydrotherapy rooms and pools…all 5 star! I would recommend spending a day there. The only critique I have is they should have a bar and a restaurant in the spa so you don’t ever have to leave!

I would have to say that I thoroughly enjoyed my stay at the Barceló Bávaro Palace and I would recommend it to my clients, especially those who are looking to do group functions like family reunions, company retreats and larger weddings. I know it’s hard to please everyone when you have a resort that accommodates more than 3,000 men, women and children, but in my opinion Barceló made one of the best attempts I’ve seen for a large scale all-inclusive property.

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Tip: Make sure you wake up early enough one morning to catch the sunrise…it was glorious!